DLC Resources & Training Links

Workforce Rookie: Recorded Video Link

Training Content Links

How Do I: Recorded Video Links

Avoiding Soft Exits
Secure Measurable Skill Gains
Retain Talent?
Spend My Time Wisely When I'm NOT with a Customer
Effectively Sell Our Products and Services
Youth Outreach and Spending
Delivering Difficult Messages & Communicating Expectations
Running Dynamic Staff Meetings
Understand Suitability vs Eligibility
Effectively Utilize 5-Minute Cooldown
Tell a Customer "No"
Defining the New Normal
Hiring the Right People
Enrolling Customers in DWI Courses
Celebrating Customer & Staff Success
Online Eligibility
Work Based Learning
Improving Youth Participation
Managing Virtual Teams
Working From Home
Concierge Customer Service
Engaging Partner Meetings
Self-Auditing
Time Management
OJT Participation
Contributing to Company Culture

Case Management Bootcamp: Recorded Video Links

Working with the Homeless Population
Working With Veterans
Working with the Justice Involved Population
Managing Mental Health Crisis

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Reach our Training Team

DLC@dwfs.us